The Law Handbook 2024

Chapter 12.2: Privacy and your rights 1125 Equifax (formerly Veda Advantage) Tel: 13 83 32 Web: www.equifax.com.au Experian Australia Credit Services Tel: 1300 783 684 Email: creditreport@au.experian.com Web: www.experian.com.au Healthcare identifiers Australian Government’s Services Australia – individual healthcare identifiers Tel: 1300 361 457 Web: www.servicesaustralia.gov.au/individual-healthcare- identifiers Industry-specific dispute resolution schemes for privacy complaints Australian Financial Complaints Authority (AFCA) Tel: 1800 931 678 Email: info@afca.org.au Web: www.afca.org.au Energy and Water Ombudsman Victoria Tel: 1800 500 509 Email: ewovinfo@ewov.com.au Web: www.ewov.com.au Public Transport Ombudsman Victoria Tel: 1800 466 865 Email: enquiries@ptovic.com.au Web: www.ptovic.com.au Telecommunications Industry Ombudsman Tel: 1800 062 058 Web: www.tio.com.au Tolling Customer Ombudsman Tel: 1800 145 009; 1800 431 384 Email: admin@tollingombudsman.com.au Web: https://tollingombudsman.com.au