The Law Handbook 2024

1204 Index dispute resolution 461–2, 716 early termination fees 430 enforcement 442–4 enforcement expenses disclosure 429 entered before 1 July 2010 421 ePayments Code 458–9 exclusions from National Credit Code 423–5 account charge only 423 bills of exchange 424 buy-now-pay-later arrangements 425 charge cards 424 employee loans 424 insurance premiums 424 joint credit and debit facility 424 margin loans 424 NCCP Regs, by 424 pawnbrokers 424, 450 promissory notes 424 short-term credit 423 trustees of estates 424 without prior arrangement 423 exit fees 430 failure to pay default notice 442–3 direct debit default notice 443 hardship application 439–42 repossession 443–4 fees and charges 422, 430 break fee 430 disclosure 429, 430 exit fees 430 unconscionable 430, 439 unjust 439 finance brokers 450–2 financial hardship, 439–42 application for variation 440–2, 445 options 439–40 presumption of substantial 427 unsuitability assessment 427 guarantee see guarantee home loan see mortgage inability to pay 439–42 application for variation 440–2 default notice 442–3 options 439–40 refinancing 443 repossession 443–4 information from provider 428–9 information statement 429 insurance 447–8, 955 disclosure 429 remedies where wrongly taken out 448 interest charges, calculation of 430 interest rate 429, 430 key fact sheets 428–9 key requirements 429 leases 444–5 lender obligations 426–30 responsible lending 426–8, 445, 452 linked credit provider 448, 643, 712–13 medium amount 447 minors 676 mortgage see mortgage motor vehicle sales 643–4 National Credit Code 420–50 contracts excluded 423–5 contracts regulated by 421–3 court orders where non-compliance 430 obligation to comply 425–6 prerequisites for application 423–3 national credit reform 420 natural person 423 non-Code purpose 422 payday loans 446–7 personal, domestic or household purposes 421 postponement of enforcement proceedings 443 pre-contractual disclosure 428–9 pre-contractual statement 429 purpose of credit 421–2 declaration as to 422 refinancing 443 ‘rent to buy’ agreement 423, 445, 449 repayments disclosure 429 increase in amount 436 repossession 442, 443 leased goods 445 responsible lending obligations 426–8 consumer leases 445 finance brokers 452 sale by instalments 423 sale of repossessed goods 444 short-term 446 exclusion from NCC 423 payday loans 446–7 pre-1 July 2010 contracts 421 small amount 446–7 statements of account 429 strata corporation 421 suitability assessment 426–8 terms contracts 423 tied credit contracts 448 unconscionable changes 439 unconscionable charges 430, 439 unjust contracts 436–8 unsuitability assessment 426–8 variation of terms 436–8 dispute resolution where application rejected 441, 442 hardship application 439–42, 445 unjust or unconscionable 436–9 vendor terms contracts 423, 448–9, 548 withdrawal of offer 436 credit reporting 344–5, 453–7, 1105–8 access to files 454, 1107 accuracy of information 455, 1108 correction of files 456, 1108 agencies see credit reporting bodies bankruptcy information 366, 454 ‘clearout’ 345 code of conduct 453, 455, 1105, 1106 collection of information 1105–6 complaints 456, 1108, 1113, 1124 contacts 457 content of report 453–5, 1106 correction of files 456, 1108 court judgments 454 credit application information 454 credit eligibility information 1106 credit provider 453 credit repayment history 344, 453, 454, 1106 credit report 453 getting copy of 345, 456–7 information included on 453–5 credit scores 457 default information 454 default listing 344, 455 disclosure of information 454, 1106–7 exchange of information 1106 external dispute resolution (EDR) 456, 457, 1108 financial hardship information 545, 456 identity fraud and 456 judgment listed on report 348 loan repayment information 454 misuse of information 456 notice of intention to disclose 1107 notification obligations 1107 obtaining credit report 345, 456–7, 1107 offences 1114 permitted disclosures 454 pre-screening assessment 1107 privacy 344–5, 453, 1097, 1105–8 complaints 1113 Privacy (Credit Reporting) Code 2014 344, 453–6, 1100, 1105 review of 1106 queries about credit report 345 refusal of access to information 1108 regime 453–7, 1105–8 regulation 453 repayment history information (RHI) 344, 454, 1105, 1106 serious credit infringement information 345, 454 transfer of credit provider’s rights 454 use of information 457, 1105–6 credit reporting bodies 453, 457, 1105 code of conduct 453, 455, 1105, 1106 collection and use of information 1105–7 contact details 345, 457 credit checks 345 Equifax 345, 453, 456, 457, 1125 Experian 345, 453, 456, 457, 1125 Illion 345, 453, 456, 457, 1124 information supplied to 344–5 notice of disclosure to 1107 obtaining credit report from 345, 456–7 requests for information 1124 credit unions 547 Criminal Justice Diversion Program 36, 132, 806 Criminal Procedure Act 2009 214–18 driving offences 647 criminal proceedings advice from Magistrates’ Court registrar 73 appeals 215 Children’s Court see Children’s Court classification of offences 215–16 committal see committal proceedings Criminal Procedure Act 2009 214–18 ground rules hearings 215 help going before court 65 indictable offence see indictable offences legal aid 65, 68 mention procedure 214, 217 self-representation 82–5 summary case conference 83, 214, 217 summary offence see summary offences trials 215 Victorian Criminal Proceedings Manual 214