The Law Handbook 2024

1258 Index services offered by 62, 93 squatters rights, information on 467 suburban offices 93 terms of grant 69 website 12, 53, 62, 63, 65, 79, 87, 93, 275, 364, 468, 714, 795 Victoria Online 11 Victoria Planning Provisions (VPPs) 1016, 1017, 1018 Victoria Police see also police Aboriginal Liaison Officer 1143, 1148 checking your criminal record 240 Code of Practice 296 complaints see police – complaints against contact details 671, 1148 criminal records, access to 240 Freedom of Information Office 1145, 1148 Licensing Services Division 1052 national police check 240 Police Conduct Unit (PCU) 839, 1138 Professional Standards Command (PSC) 1139, 1148 register of complaints 1141 Sexual Offence and Child Abuse Investigation team (SOCIT) 164, 167 Sexual Offence and Child Abuse Units (SOCA) 305 website 240, 1047 Victorian Aboriginal Health Service (VAHS) 389 Victorian Aboriginal Legal Service (VALS) 62, 71, 92 CAV working with 728 contact details 71, 92, 850 eligibility 71 offices 92 services provided 71 Victorian Advocacy League for Individuals with Disability (VALID) 794 Victorian Affordable Housing Program (VAHP) 529 Victorian Assisted Reproductive Treatment Authority 292 Victorian Association for the Care and Resettlement of Offenders (VACRO) 239 Victorian Automobile Chamber of Commerce 731 Victorian Building Authority (VBA) 563, 574 contact details 574 direction to fix building works 572, 574 enforceable undertaking from builder 574 show cause notice 572 Victorian Civil and Administrative Tribunal (VCAT) 2, 22, 23 addressing members at hearing 725 appeal from 23 assets for care disputes 886 Building and Property List 572, 573, 886, 894 building disputes 572, 573 car sale contract disputes 633 cases dealt with by 23 Civil Claims application form 721 Civil Claims List 715, 719–27, 924, 962 company or business, proceedings in name of 723 complaints against lawyers 59 compulsory conferences 573 consumer disputes see consumer disputes contact details 29, 61, 87, 312, 540, 574, 592, 609, 759, 938, 963 costs 58, 85, 532, 1025, 1137 courts compared 22 COVID-19, delays processing cases due to 573 debt collection complaints 350, 702, 702 discrimination disputes 996–7 Charter of Rights, under 1001 costs 997 orders on 996–7 VEOHRC intervention or assistance 998 duty lawyers 64, 94 environment issues 23, 1016, 1018, 1025–7 EPA, appeals from 1036 evidence, giving 725 freedom of information decisions 1135, 1137 funeral services complaints 924 Guardianship List 676, 791, 859 applications to see guardianship and administration contact details 859, 895 powers of attorney 863 hearings 721, 724–6 Human Rights Division 1007 insurance disputes 570, 962 Koori engagement team 500 legal aid 63, 64 legislation 720 location of hearings 852 mediation 573, 1025 Mental Health Tribunal, appeals from 835 natural justice 538 negotiation 81 occupational health and safety appeals 1078 owners corporation disputes 606–8, 720 Owners Corporation List 607 planning and environment issues 1025–7 cancellation or amendment of permit 1027 enforcement orders 1026–7 EPA licence or permit decisions 1036 fees and costs 1025–6 review of permit decisions 1025–7 powers 573 powers of attorney, role in relation to 863 prisoners’ access to 233 privacy complaints 1114, 1119 procedure 724–6 representation at hearings 724 residential tenancy disputes see tenancy Residential Tenancy List 464, 540 security order, review of 816 self-representation 77, 85 supervised treatment orders 784 tenancy issues see tenancy transport accident compensation appeals 937 treatment plan, review of 816 victims compensation appeal 979 VLA duty lawyers 64, 94 website 23, 29, 87, 464, 574, 609, 729, 859, 1025 WorkSafe notices, appeal 1078 Victorian Client Management Interface/ Operational Data Store (CMI/ ODS) 823 Victorian Court Network volunteers 79 Victorian Criminal Proceedings Manual 214 Victorian Disability Services Commissioner see Disability Services Commissioner Victorian Disability Worker Commission 797 Victorian Drug Court see Drug Court Victorian Equal Opportunity and Human Rights Commission (VEOHRC) age discrimination complaints 891, 894 Charter of Rights annual report on operation 1001 declaration of inconsistent interpretation, copy to 1000 intervention in proceedings 1001 complaints to 984, 995–6, 1074 contact details 171, 253, 795, 894, 1007, 1074, 1148 disability related complaints 795, 768, 801 discrimination complaints 891, 984, 995–8 action plans, registration of 998 dispute resolution 996 intervention in proceedings 998, 1001 police, against 1143, 1144 dispute resolution 996 functions 998 information and education programs 998 internet discrimination complaints 740 intervention in proceedings 998, 1001 investigation of complaints 997 legal submissions 998, 1001 police, complaints against 1143, 1144, 1148 practice guidelines 997 prisoners complaints to 237 corresponding with 231 representative complaints 995 reviews of compliance 998 settlement agreement 996 sexual harassment complaints 163, 995–6 victimisation complaints 995–6 website 171, 751, 984, 1001, 1007 Victorian government Ombudsman investigations see Ombudsman Victorian Homebuyer Fund 550 Victorian Independent Office for School Dispute Resolution 783, 795 Victorian Information Commissioner 1114–16, 1133 compliance notices 1119 conciliation of disputes 1119 contact details 1124, 1137 data security obligations 1116 FOI decisions 1133, 1137 FOI resources 1137 functions and powers 1115–16, 1118 information usage arrangements 1115 privacy complaints to 1118–19, 1124 public interest determination (PID) 1115