Insurance: Contacts
Australian Financial Complaints Authority (AFCA)
Tel: 1800 931 678
Email: info@adminafca.org.au
Web: www.afca.org.au
Australian Securities and Investments Commission (ASIC)
Tel: 1300 300 630
Web: www.asic.gov.au
Insurance Council of Australia
Tel: (02) 9253 5100; 1300 728 228
Web: www.insurancecouncil.com.au
The Insurance Council of Australia is the representative body of the general insurance industry in Australia.
National Insurance Brokers Association (NIBA)
Tel: (02) 9459 4300
Email: niba@niba.com.au
Web: www.niba.com.au
NIBA is the peak body for insurance brokers in Australia.
Victorian Civil and Administrative Tribunal (VCAT)
Tel: 1300 018 228
Email: civil@vcat.vic.gov.au
Web: www.vcat.vic.gov.au