Sexual offences: Contacts
For information and advice, or counselling, support, advocacy, legal and medical services in relation to a sexual assault, contact the following services.
Centres Against Sexual Assault (CASAs)
Tel (crisis line): 1800 806 292 (24/7)
Web: www.casa.org.au
There are CASAs throughout metropolitan and regional Victoria; see the CASA website for their addresses.
Court Network
Tel: 1800 571 239
Web: www.courtnetwork.com.au
Available Monday to Friday between 9 am and 4 pm
Disability Justice Advocacy
Unit 2, 28A Albert Street, Preston Vic 3072
Tel: 1800 808 126; 9474 0077
Email: info@dja.org.au
Web: www.dja.org.au
Djirra (formerly Aboriginal Family Violence Prevention and Legal Service Victoria)
Tel: 1800 105 303
Email: info@djirra.org.au
Web: https://djirra.org.au
There are Djirra offices in Abbotsford, Bairnsdale, Ballarat, Bendigo, Echuca, Mildura, Morwell and Warrnambool; see Djirra’s website for the addresses.
Elizabeth Morgan House Aboriginal Women’s Service
Tel: 9403 9400
Email: info@emhaws.org.au
Web: www.emhaws.org.au
InTouch Multicultural Centre Against Family Violence
Tel (family violence help): 1800 755 988
Tel (admin): 9413 6500
Web: https://intouch.org.au
inTouch provides services and programs in Victoria for women from culturally diverse backgrounds who are affected by family violence.
Melbourne Sexual Health Centre
580 Swanston Street, Carlton Vic 3053
Tel: 9341 6200; 1800 032 017 (country callers)
Web: www.mshc.org.au
Monday to Friday, 8.30am to 5pm
Office of Public Prosecutions Victoria (OPP)
Tel: 9603 7666
Email: info@opp.vic.gov.au
Web: www.opp.vic.gov.au
OPP’s Victims and Witness Assistance Service
Tel: 9603 7425; 1800 641 927
Email: wasadmin@opp.vic.gov.au
Office of the Public Advocate (OPA)
Tel: 1300 309 337
Web: www.publicadvocate.vic.gov.au
The OPA advice service operates Monday to Friday, 9am to 4:45pm.
Safe Steps: Family Violence Response Centre
Tel: 1800 015 188 (24 hours a day, 7 days a week)
Email: safesteps@safesteps.org.au
Web: www.safesteps.org.au
For security, the addresses of women’s refuges are not available. Safe Steps provides a state-wide, central referral service for women in need of crisis accommodation. It also provides advice, counselling and support groups.
Victims of Crime Assistance Tribunal (VOCAT)
VOCAT’s principal registry:
At the William Cooper Justice Centre,
Level 5, 233 William Street, Melbourne Vic 3000
Tel: 9628 7855
Email: help@vocat.vic.gov.au
Web: www.vocat.vic.gov.au
VOCAT’s Koori List Registrar:
Tel: 8615 3879; 1800 882 752 Email: koori@vocat.vic.gov.au
VOCAT operates from every Magistrates’ Court in Victoria.
Victims of Crime Helpline
Tel: 1800 819 817; text: 0427 767 891 (8 am to 11 pm, 7 days a week)
Email: vsa@justice.vic.gov.au
Web: www.victimsofcrime.vic.gov.au
Victoria Police – Sexual Offences and Child Abuse Investigation Teams (SOCIT)
Tel: www.police.vic.gov.au/sexual-offences-and-child-abuse-investigation-teams
Victorian Government Department of Families, Fairness and Housing (DFFH) – Child protection
Tel (after hours crisis line): 13 12 78 (Monday to Friday: 5 pm to 9 am; weekends and public holidays: 24 hours)
Web: https://services.dffh.vic.gov.au/child-protection
