Privacy and your rights: Contacts
Privacy: Commonwealth
Complaints or requests for more information about Commonwealth privacy laws may be made to:
Office of the Australian Information Commissioner (OAIC)
Tel: 1300 363 992
Email: enquiries@oaic.gov.au
Web: www.oaic.gov.au
Privacy: Victoria
Complaints or requests for more information about Victorian privacy issues and laws may be made to:
Victorian Health Complaints Commissioner
Level 26, 570 Bourke Street, Melbourne Vic 3000
Tel: 1300 582 113
Web: https://hcc.vic.gov.au
Victorian Information Commissioner
Level 6, 121 Exhibition Street, Melbourne Vic 3000
Tel: 1300 006 842
Email: enquiries@ovic.vic.gov.au
Web: https://ovic.vic.gov.au
Credit-reporting bodies
Requests to access credit-related information can be made to credit-reporting bodies. The main Australian credit-reporting bodies are:
Illion Australia (formerly Dun & Bradstreet)
Tel: 13 23 33; 9828 3200
Web: www.illion.com.au/#illion-for-individuals
Equifax (formerly Veda Advantage)
Tel: 13 83 32
Web: www.equifax.com.au
Experian Australia Credit Services
Tel: 1300 783 684
Email: creditreport@au.experian.com
Web: www.experian.com.au
Healthcare identifiers
Australian Government’s Services Australia – individual healthcare identifiers
Tel: 1300 361 457
Email: healthcareidentifiers@humanservices.gov.au
Web: www.servicesaustralia.gov.au/individuals/services/medicare/individual-healthcare-identifiers
Dispute resolution
Australian Financial Complaints Authority (AFCA)
Tel: 1800 931 678
Email: info@afca.org.au
Web: www.afca.org.au
Industry specific dispute resolution scheme members
Energy and Water Ombudsman Victoria
Tel: 1800 500 509
Email: ewovinfo@ewov.com.au
Web: www.ewov.com.au
Public Transport Ombudsman Victoria
Tel: 1800 466 865
Email: enquiries@ptovic.com.au
Web: www.ptovic.com.au
Telecommunications Industry Ombudsman
Tel: 1800 062 058
Web: www.tio.com.au
Tolling Customer Ombudsman
Tel: 1800 145 009
Email: admin@tollingombudsman.com.au
Web: https://tollingombudsman.com.au
