Health care extends beyond the provision of medical services to the living. It also encompasses, but is not limited to, what can be done with your body after death; who has access to your confidential medical Information and what rights you have to call health care professionals to account for their conduct. This chapter explains some of your rights as a patient, regardless of the type of health care service you’re using, and the obligations of the professional providing that service.
Office of the Victorian Health Complaints Commissioner
Australian Health Practitioner Regulation Agency (Ahpra)
Victorian office:
Level 8, 111 Bourke Street, Melbourne Vic 3000
Tel: 1300 419 495
Web: www.ahpra.gov.au
Victorian Government Department of Health
50 Lonsdale Street, Melbourne Vic 3000
Tel: 1300 650 172
Web: https://www.vic.gov.au/department-health
Victorian Health Complaints Commissioner
Level 26, 570 Bourke Street, Melbourne Vic 3000
Tel: 1300 582 113
Web: https://hcc.vic.gov.au
