Buying a car: Contacts
Australian Financial Complaints Authority (AFCA)
Tel: 1800 931 678
Email: info@afca.org.au
Web: www.afca.org.au
Consumer Affairs Victoria (CAV)
Tel: 1300 558 181
Web: www.consumer.vic.gov.au
CAV administers the Motor Car Traders’ Guarantee Fund.
Consumer Action Law Centre
Level 6, 179 Queen Street, Melbourne Vic 3000
Tel (consumer legal advice line): 1800 466 477 (Monday, Wednesday, Thursday, Friday, 10 am to 1 pm)
Web: https://consumeraction.org.au