Family violence: Contacts
National
National Sexual Assault, Domestic Family Violence Counselling Service
Tel: 1800 RESPECT; 1800 737 732 (Australia-wide, 24/7)
Web: www.1800respect.org.au
Kids Helpline (for ages 5–25years)
Tel: 1800 551 800 (24/7)
Web: www.kidshelpline.com.au
MensLine Australia
Tel: 1300 789 978 (24/7)
Web: https://mensline.org.au
This service provides confidential telephone and online counselling for men with family and relationship concerns.
Victoria
Centres Against Sexual Assault (CASA)
Tel (sexual assault crisis line): 1800 806 292 (24/7)
Web: www.casa.org.au
There are CASAs throughout metropolitan and regional Victoria; see the CASA website for addresses.
Djirra (formerly Aboriginal Family Violence Prevention and Legal Service Victoria)
Tel: 1800 105 303
Email: info@djirra.org.au
Web: https://djirra.org.au
Djirra – Melbourne office (head office)
292 Hoddle Street, Abbotsford Vic 3067
Tel: 9244 3333; 1800 105 303
The Melbourne office services metropolitan Melbourne.
Djirra – Bairnsdale office
27 Pyke Street, Bairnsdale Vic 3875
Tel: 5153 2322; 1800 105 303
The Bairnsdale office services all of Gippsland.
Djirra – Ballarat office
Tel: 5304 2400; 1800 105 303
Djirra – Barwon south-west region office
177 Koroit Street, Warrnambool Vic 3280
Tel: 5562 5755; 1800 105 303
The Barwon office services Framlingham, Geelong, Hamilton, Heywood, Portland and Warrnambool.
Djirra – Bendigo office
52 Queen Street, Bendigo Vic 3550
Tel: 4435 0500; 1800 105 303
Djirra – Echuca office
Tel: 4411 7200; 1800 105 303
Djirra – Mildura office
151 Langtree Avenue, Mildura Vic 3500
Tel: 5021 3200; 1800 105 303
The Mildura office services Mildura, Robinvale and Wentworth,.
Djirra – Morwell office
246 Commercial Road, Morwell Vic 3840
Tel: 5100 1700; 1800 105 303
The Morwell office services all of the Latrobe Valley.
Domestic Violence Resource Centre Victoria (DVRC)
52 Cardigan Street, Carlton Vic 3053
Tel: 8346 5200
Web: www.dvrcv.org.au
DVRC is a specialist family violence organisation that supports workers and families to stop family violence.
inTouch Multicultural Centre Against Family Violence
Tel (family violence help): 1800 755 988
Tel (admin): 9413 6500
Web: https://intouch.org.au
inTouch is a Victoria-wide service that assists women from culturally diverse backgrounds affected by family violence.
No to Violence Incorporating Men’s Referral Service
Tel: 1300 766 491
Web: https://ntv.org.au
This service provides counselling, advice and referrals for men concerned about anger and family violence.
Safe Steps: Family Violence Response Centre
Tel: 1800 015 188
Email: safesteps@safesteps.org.au
Web: www.safesteps.org.au
Safe Steps is Victoria’s 24/7 family violence support service.
The Orange Door
Web: https://orangedoor.vic.gov.au
Each Orange Door provides access to women’s and children’s family violence services.
The Orange Door in north-east Melbourne
56 Burgundy Street, Heidelberg Vic 3084
Tel: 1800319355
Email: nema@orangedooor.vic.gov.au
The Orange Door in Barwon
83 Moorabool Street, Geelong Vic 3220
Tel: 1800312820
Email: barwon@orangedoor.vic.gov.au
The Orange Door in Bayside Peninsula
60–64 Wells Street, Frankston Vic 3199
Tel: 1800319353
Email: bpa@orangedoor.vic.gov.au
The Orange Door in Central Highlands
21 Armstrong Street, North Ballarat Vic 3350
Tel: 1800219 819
Email: cha@orangedoor.vic.gov.au
The Orange Door in Gippsland
163 Princes Drive, Morwell Vic 3840
Tel: 1800319354
Email: iga@orangedoor.vic.gov.au
The Orange Door in Loddon
57 View Street, Bendigo Vic 3552
Tel: 1800512 359
Email: loddon@orangedoor.vic.gov.au
The Orange Door in Mallee
113 Madden Avenue, Mildura Vic 3500
14–18 McCallum Street, Swan Hill Vic 3585
Tel: 1800290943
Email: mallee@orangedoor.vic.gov.au
Victims of Crime Assistance Tribunal (VOCAT)
VOCAT’s principal registry:
233 William Street, Melbourne Vic 3000
Tel: 9628 7855
Email: admin@vocat.vic.gov.au
Web: www.vocat.vic.gov.au
VOCAT operates from every metropolitan and country Magistrates’ Court in Victoria.
Victims of Crime Helpline
Tel: 1800 819 817 or text: 0427 767 891 (8 am to 11 pm, 7 days a week)
Email: vsa@justice.vic.gov.au
Web: www.victimsofcrime.vic.gov.au
Victoria Legal Aid
Tel (legal help phone line): 1300 792 387
Web: www.vla.vic.gov.au
Victorian Government Department of Families, Fairness and Housing (DFFH) – child protection
Tel (general enquiries): 1300 650 172
Tel (after-hours crisis line): 13 12 78 (Monday to Friday: 5 pm to 9 am; weekends and public holidays: 24 hours)
Web: https://services.dffh.vic.gov.au/child-protection
WIRE: Women’s Information
372 Spencer Street, Melbourne Vic 3003
Tel: 1300 134 130
Email: support@wire.org.au
Web: www.wire.org.au
WIRE is a state-wide, free and confidential information and referral service for women.
WithRespect
Tel: 1800 542 847
Web: www.withrespect.org.au
This is a telephone counselling and family violence support service for the LGBTIQA+ community.
Women’s Legal Service Victoria
Level 10, 277 William Street, Melbourne Vic 3000
Tel: 8622 0600; 1800 133 302 (country callers)
Email: admin@womenslegal.org.au
Web: www.womenslegal.org.au
Advice and legal services for women only
