- Australian Communications and Media Authority (ACMA) (www.acma.gov.au): ACMA is the regulator for the telecommunications industry and has an information portal that provides Under the Australian Consumer Law, a person who buys goods or services for less than $40 000 or for personal or home use. information on internet services.
- Australian Competition and Consumer Commission (ACCC) (www.accc.gov.au): ACCC provides comprehensive information on where to go to make a complaint or to get help with a problem at accc.gov.au/consumers/consumer-protection/where-to-go-for-consumer-help.
- Australian Council on Children and the Media (ACCM)
(https://childrenandmedia.org.au): A not-for-profit organisation that supports families, industry and decision makers to build and maintain a media environment that fosters children’s health, safety and wellbeing.
- Australian eSafety Commissioner
(www.esafety.gov.au): An independent Found in a statute of delegated legislation. For example, a statutory authority or body is aperson or organisation that has special powers given by parliament to do work for the public benefit. body that administers the Online Content Scheme and can investigate serious cyber-bullying Relevant or important. For example, material evidence is something that helps to prove an argument in a criminal case. aimed at a child.
- Australian Government Department of Infrastructure, Transport, Regional Development and Communications (www.communications.gov.au): This site provides information on support and resources for consumers of internet, broadband, telephone and related services, especially home, small business and rural users.
- Australian Privacy Foundation (https://privacy.org.au): Australian privacy interest group.
- CHOICE (www.choice.com.au): CHOICE is an independent national consumer organisation; it is the leading consumer advocacy group in Australia.
- Classification website (www.classification.gov.au): A government website that provides information on the National Classification Scheme. It includes information about the Classification Board, Classification Review Board and the Attorney-General’s Department.
- Communications Alliance
(www.commsalliance.com.au): Responsible for internet industry codes, a role formerly played by the Internet Industry Association).
- Electronic Frontiers Australia (www.efa.org.au): Australian electronic privacy interest group.
- ICRA (Internet Content Rating Association) (www.fosi.org): ICRA is part of the Family Online Safety Institute, an international, not-for-profit organisation of internet leaders working to develop a safer internet.
- MoneySmart (https://moneysmart.gov.au): Consumer information Formal delivery of legal documents to a person to tell them there are court proceedings against them which they must defend, or to make sure a witness in a case knows when they have to go to court to give evidence. on financial matters, including scams.
- SCAMwatch (www.scamwatch.gov.au) is a website owned and maintained by the ACCC and is also the campaign portal for the Australasian Consumer An intentionally dishonest act, or lack of action, done to deceive someone and bring some advantage over those who have been deceived. Taskforce. It has information relating to lottery and competition scams, chain letter and pyramid selling, investment scams, job and employment scams and more.
- Centre for Media and Communications Law (https://law.unimelb.edu.au/centres/cmcl).
- Community legal centres: See Chapter 2.4: Legal services that can help.
- Consumer Action Law Centre
(https://consumeraction.org.au): An independent, not-for-profit Victorian consumer organisation.
- Consumer Affairs Victoria (CAV)
(www.consumer.vic.gov.au): Advice and assistance for Victorian consumers. Includes information on online auctions.