Government officials must make decisions fairly and according to the law, and they can be challenged on improper decisions. The people involved can ask for reasons for decisions and take decisions made in error to the courts to be reviewed. There are time limits, and judicial review is not a rehearing on the merits. The AAT and VCAT are the administrative review tribunals for decisions by Commonwealth and state government bodies.

Appealing government and administrative decisions: Contacts

Administrative Appeals Tribunal (AAT)
Level 4, 15 William Street, Melbourne Vic 3000
Tel: 1800 228 333
Email: generalreviews@aat.gov.au
Web: www.aat.gov.au

Victorian Civil and Administrative Tribunal (VCAT)
Tel: 1300 018 228
Email: admin@vcat.vic.gov.au
Web: www.vcat.vic.gov.au

VCAT hears matters in venues throughout metropolitan and regional Victoria; see VCAT’s website for addresses.

Victorian Ombudsman
Level 2, 570 Bourke Street, Melbourne Vic 3000
Tel: 9613 6222; 1800 806 314 (regional callers)
Web: www.ombudsman.vic.gov.au

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Government and the individual