Free information about immigration
The following agencies provide free information about immigration matters. Only registered migration agents can provide immigration advice.
Australian Government Department of Home Affairs
Tel: 13 18 81
Gay and Lesbian Immigration Task Force
Tel: 5294 0293
Law Institute of Victoria (LIV)
Level 13, 140 William Street, Melbourne Vic 3000
Tel: 9607 9311
LIV’s Find a Lawyer Legal Referral Formal delivery of legal documents to a person to tell them there are court proceedings against them which they must defend, or to make sure a witness in a case knows when they have to go to court to give evidence.
Tel: 9607 9550
On 1 July 2015, the Migration Review A body set up to hear and decide disputes, usually with less formality and less strict rules of evidence than in a court proceeding. and the Refugee Review Tribunal merged with the Administrative Appeals Tribunal.
Administrative Appeals Tribunal (AAT)
Migration and Refugee Division:
Level 4, 15 William Street, Melbourne Vic 3000
Tel: 1800 228 333
Advice on individual cases
Refugee Legal is a community legal centre specialising in all aspects of refugee and immigration law, policy and practice. Refugee Legal has been assisting Refuge or protection from persecution, usually in another country. Historically, also a place for the detention and treatment of the mentally ill. seekers and disadvantaged migrants in the community and in detention for more than 15 years and has substantial casework experience.
Telephone advice is available on Wednesdays and Fridays, 10 am to 2 pm. This phone advice service offers confidential advice on refugee and general migration matters. Advice is provided by the duty A legal practitioner (lawyer) who sees clients and opens files to deal with their legal matters but usually does not appear in court. See also barrister..
Level 6, 20 Otter Street, Collingwood Vic 3066
Tel (legal advice line): 9413 0100 (Wednesdays and Fridays, 10 am to 2 pm)
Tel (admin): 9413 0101
Translating and interpreting service
The Australian Government, through Home Affairs, provides a Translating and Interpreting Service (TIS) for people who do not speak English and for English speakers needing to communicate with them. TIS is a national service, and is available 24 hours a day, seven days a week, to any person or organisation in Australia requiring interpreting assistance. It is accessible from anywhere in Australia for the cost of a local call.
Translating and Interpreting Service (TIS)
Tel: 13 14 50
TIS is available Australia-wide, 24 hours a day, seven days a week.