Superannuation is money regularly put into a fund that will be paid to the employee as a pension when they retire. Since 1 July 2014, employers must put a minimum of 9.5 per cent of each eligible employee’s earnings into a super fund (or retirement savings account). The 9.5 per cent rate will remain until 30 June 2021.


Paul Bingham


Superannuation: Contacts

Australian Financial Complaints Authority (AFCA)
Tel: 1800931678

On 1 November 2018, AFCA replaced the Financial Ombudsman Service, the Superannuation Complaints Tribunal (SCT), and the Credit and Investments Ombudsman. Complaints made to the SCT before that date will remain with the SCT.

Australian Taxation Office (ATO)
Tel: 13 28 65

Tel (superannuation): 13 23 00

Financial Ombudsman Service (FOS) see Australian Financial Complaints Authority (AFCA)

Superannuation Complaints Tribunal (SCT) see Australian Financial Complaints Authority (AFCA)

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