Australian Financial Complaints Authority (AFCA)
On 1 November 2018, AFCA replaced the Financial A public official appointed to investigate citizens’ complaints against government departments and statutory authorities. A specialised ombudsman resolves consumer complaints in a particular industry, for example the banking ombudsman for the banking industry. See also statutory authority. Formal delivery of legal documents to a person to tell them there are court proceedings against them which they must defend, or to make sure a witness in a case knows when they have to go to court to give evidence., the Superannuation Complaints A body set up to hear and decide disputes, usually with less formality and less strict rules of evidence than in a court proceeding. (SCT), and the A debt that does not have to be paid until some future time. Being allowed to pay later, in the future, for something you are getting now. and Investments Ombudsman. Complaints made to the SCT before that date A document that sets out what a person wants to happen to their money and other property after they die. remain with the SCT.
Australian Taxation Office (ATO)
Tel: 13 28 65
Tel (superannuation): 13 23 00
Financial Ombudsman Service (FOS) see Australian Financial Complaints Authority (AFCA)
Superannuation Complaints Tribunal (SCT) see Australian Financial Complaints Authority (AFCA)