Australian Financial Complaints Authority (AFCA)
Tel: 1800 931 678
Under the Australian Consumer Law, a person who buys goods or services for less than $40 000 or for personal or home use. Affairs Victoria (CAV)
Tel: 1300 558 181
CAV administers the Motor Car Traders’ A binding promise made as reassurance that another person will carry out their legal obligations (e.g. paying a debt). The person making the promise is called a guarantor. If the person being guaranteed fails to pay, the guarantor becomes responsible for the debt. Fund.
Consumer Action Law Centre
Level 6, 179 Queen Street, Melbourne Vic 3000
Tel (consumer legal advice line): 1800 466 477 (Monday, Wednesday, Thursday, Friday, 10 am to 1 pm)