Complaints against funeral directors for unsatisfactory Formal delivery of legal documents to a person to tell them there are court proceedings against them which they must defend, or to make sure a witness in a case knows when they have to go to court to give evidence. can be made to Under the Australian Consumer Law, a person who buys goods or services for less than $40 000 or for personal or home use. Affairs Victoria (see ‘Contacts’, below).
In the case of overcharging, a claim can be made through the Civil Claims List of the Victorian Civil and Administrative A body set up to hear and decide disputes, usually with less formality and less strict rules of evidence than in a court proceeding. where the amount does not exceed $5000 (see ‘Contacts’, below).