Financial counselling services provide free telephone financial counselling services, comprehensive information online and referral to other financial counselling services nearby.

Financial counselling services for farming communities

Last updated

1 November 2020
Rural Financial Counselling Service

Australian Government Department of Agriculture, Water and the Environment – Rural Financial Counselling Service
Tel: 1800 686 175

The federal government-funded Rural Financial Counselling Service (RFCS) provides free financial counselling services nationally to farmers, owners of fishing enterprises, forestry growers and harvesters, and small, related business owners who are suffering financial hardship. 

​In Victoria, RFCS financial counsellors are based at:

  • western Victoria: Ballarat, Cobden, Colac, Hamilton, Horsham, Terang, Warrnambool; 
  • eastern Victoria: Bairnsdale, Ellinbank, Leongatha, Maffra
  • north-western Victoria: Bendigo, Donald, Mildura, Swan Hill;
  • north-eastern Victoria: Benalla, Numurkah, Seymour, Shepparton, Wodonga.

Each of these four areas has a head office (head offices are in the towns in bold in the above list). Contact the head office in your area to be connected with your nearest financial counsellor. The contact details of each head office are listed below.

Hamilton: Rural Financial Counselling Service
77 Kennedy Street, Hamilton Vic 3300
Tel: 1300 735 578; 5572 4540

Leongatha: Rural Financial Counselling Service 
1 Peart Street, Leongatha Vic 3953
Tel: 1300 045 747

Mildura: Rural Financial Counselling Service
139 Lime Avenue, Mildura Vic 3500
Tel: 1300 769 489; 5022 0799

Wodonga: Rural Financial Counselling Service
102 Hume Street, Wodonga Vic 3690
Tel: 1300 834 775; (02) 6057 5777

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