Home / Consumers, contracts, the internet and copyright / Taking action as a consumer / Financial counselling for consumers

Taking action as a consumer

There are many things that can be done by consumers to resolve a breach of contract. Making a complaint, standing your ground and demanding remedy at the earliest opportunity is the most important first step. After that, courts, tribunals and ombudsmen can help resolve disputes.

Taking action as a consumer
Contributor

Gerard Brody

CEO, Consumer Action Law Centre

Financial counselling for consumers

Last updated

1 July 2021

Consumers experiencing financial difficulties can obtain free advice from the National Debt Helpline.

National Debt Helpline
Tel: 1800 007 007 (Monday to Friday, 9.30 am to 4.30 pm)
Web: https://ndh.org.au

The National Debt Helpline provides a free, independent and confidential financial counselling service.

Counsellors have an extensive knowledge of a range of areas of law and policy, including consumer credit law, debt enforcement practices, bankruptcy, industry hardship policies and government financial concessions.

Back to
Consumers, contracts, the internet and copyright