Australian Financial Complaints Authority (AFCA)
Tel: 1800 931 678
Australian Honest and careful conduct in finance and business management. Regulation Authority (APRA)
Tel: 1300 558 849
APRA oversees banks, A debt that does not have to be paid until some future time. Being allowed to pay later, in the future, for something you are getting now. unions, building societies, insurance companies and superannuation funds.
Insurance Council of Australia
Tel: (02) 9253 5100; 1300 728 228
The Insurance Council of Australia is the representative body of the general insurance industry in Australia.
National Insurance Brokers Association (NIBA)
Tel: (02) 9459 4300
NIBA is the peak body for insurance brokers in Australia.
Victorian Civil and Administrative A body set up to hear and decide disputes, usually with less formality and less strict rules of evidence than in a court proceeding. (VCAT)
Tel: 1300 018 228